Problems & troubleshootingFilament stops above the feeder on firmware 11.2.0
The manufacturer documents this version-specific loading problem and its correction in firmware 11.2.1; consult the current release channel and guided loading-recovery steps.
Applies to: S8 on affected firmware; this is not a claim that all S8 loading failures have this cause.
Official troubleshooting · Sources & dates
Firmware & softwareOfficial stock-firmware recovery
The manufacturer documents recovery for startup faults; select the exact hardware branch before service.
Applies to: S8: high-speed S6/S8 image, not the S5/S7 image.
Manufacturer documentation · Sources & dates